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Our General Conditions of Sales

Specific Terms and Conditions of Sale for private customers


The present conditions of sale are concluded on the one hand by the company whose head office is in Mâcon, registered with the register of the trade and the companies of MACON under the Siren number 841 353 303 here after called “ZUNIK” and on the other hand, by any natural or legal person wishing to make a purchase via the “ZUNIK” website, hereinafter referred to as “the buyer”.

1. Object :

These terms of sale are intended to define the contractual relationship between ZUNIK and the buyer and the conditions applicable to any purchase made through the ZUNIK merchant site, whether the buyer is professional or consumer.
The acquisition of a product through the present site implies an unconditional acceptance by the purchaser of these conditions of sale.
These conditions of sale shall prevail over any other general or special conditions not expressly approved by ZUNIK.
ZUNIK reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

2 – Characteristics and availability of the proposed products:

Each product is accompanied by a description drawn up by the supplier.
The photographs in the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, particularly with regard to colors.
If errors have been made in the photographs or descriptions of the supplier, under no circumstances ZUNIK’s liability may be incurred.
In case of questions about the products, you can of course contact our Customer Service.
Product offers and prices are valid as long as they are visible on the ZUNIK website, while stocks last. Information on the availability of products is provided at the time of placing your order.
In the event of unavailability of product after placing your order, we will notify you by email with acknowledgment of receipt or by phone as soon as possible, by offering you to order another article presented on the site in replacement or cancel your order.
If you choose to cancel your order, you will be refunded immediately if your bank account has been debited.
In case of exhaustion of a product, the site agrees to inform you and to refund you at the latest within a period of fourteen days.

3 – Price:

The prices listed in the catalog are prices inclusive of VAT, taking into account the VAT applicable on the date of the order; any change in the rate may be reflected in the price of the products.
ZUNIK reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only one applicable to the buyer.
The prices quoted do not include the costs of order processing, transport and delivery provided that they take place in the geographical areas specified below.
The price indicated in the order confirmation is the final price, expressed all taxes included.
This price includes the price of the products, the costs of handling, preparation, packaging and storage of products.
The invoice corresponding to the order is available in the customer’s personal account.
The company “ZUNIK” keeps a digital copy of each invoice.

4 – Geographical area:

The online sale of the products presented in the site is reserved for buyers who live in Metropolitan France (Corsica, Monaco, Andorra), as well as in overseas departments and territories. We serve the rest of the world.
If you want to be delivered to another destination please write to the following email address: contact@zunik.fr

5 – Orders:

The buyer who wants to buy a product must:
– complete the identification form on which he will indicate all the details requested or give his customer number if he has one;
– validate your order after having checked it;
– make the payment in the prescribed conditions;
– confirm your order and payment.
The validation of the order implies acceptance of the entirety of the present General Conditions of Sale.
All data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the recorded order.
ZUNIK reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The information given by the buyer when placing an order is binding on the latter: in the event of an error in the addressee’s address, the seller can not be held responsible for the impossibility in which it could be delivered. the product.

6 – Retraction:

In accordance with Article L.121-20 and following of the Consumer Code, and the Hamon law, the consumer has a period of 14 working days from the delivery of his order to return the product to the seller for exchange or refund without penalty, except for the cost of return.
The product must be returned in perfect condition, in its original packaging and undamaged with all accessories, manuals and documentation at the following address:

1 Rue des Marronniers
CIDEX 2242
71260 VIRÉ

You will be refunded at the latest within 14 days from the exercise of the right of withdrawal, provided that the returned products have reached us.

Otherwise, you will lose your right of withdrawal and the product will be returned to you at your expense.

The benefits of reimbursement are excluded:
Consumables whose packaging has been opened, products that have been used by the customer, in particular all products in contact with water or with the customer himself, for reasons of hygiene.

7 – Methods of payment:

The price charged to the customer is the price indicated on the order confirmation sent by ZUNIK.
Payment is due upon order.

Payments will be made by transfer, Paypal, Check or credit card.

a) Payment by credit card:

Payments by credit card will be made by credit card encrypted and secured by La Banque Postale which uses SSL (Secure Socket Layer) so that the information transmitted is encrypted by software and no third party can read it at during the transport on the network.
The order validate